Who are Planet-Craft?

Just the beginning

After returning from teaching in Brazil, Toby started selling started Brazilian pouffes in 2003 at Dublin's Blackrock Market.  Rosie and Toby are still on the lookout for new products whilst out and about, whether it’s at a Dorset craft fare or on holiday in Cape Town. Tim & Liz supported the business.  Tolly the dog? He keeps the courier drivers in line.

Just the four of us on a King beanbag

 

Our small team is committed to our idea of ‘fair trade’.  We aim to give honest information and to respect our customers, suppliers and all those with whom we work. 

 

In 2016 Robin took over the day to day running of Planet Craft and our workshop moved to the attractive market town of Saffron Walden.  The ethos remains the same to find great individual products made by skilled artisans and supplied on fair terms to our customers.  We will always do our best.

 

 

Our ideas about selling

Our website is informative and honest rather than slick and trendy.  We don't use cliches like 'hand-made' and 'unique' unless that really is relevant to the product.  Sometimes machine-stitched things are better than hand-stitched, sometimes not!  We price 'properly', we don't write 'normally £400' if it's normally £325.  We return calls, deal with any queries and try to always keep our customers informed.  Ideally you would see these items before buying so we try hard to give as much useful information as possible.  Artisan crafts have their challenges; we have taken thousands of photos over the years so you can see individual products.  Photographing frames and mirrors individually takes us a long time, but it means our customers know exactly what they are going to receive.

 

  Rosie choosing frames in Cape Town photographing frames  photographing frames 2  photographing mirrors 

 

Our ideas about buying

We are a small company who deal direct with the artisans, their families and their small businesses.  We offer an alternative to mass-produced products.  Due to the way the artisans work they simply can't produce large quantities (products we sell have cheaper mass-produced alternatives).  Mass produced iPhones and Sunday Times papers are great but there's an intrinsic value in what we are selling.  Each product’s  manufacture  only involves a few  people and they put something of themselves into each piece.  We don't put pressure on our suppliers to work in a way that would reduce quality, or pride in products, or working conditions or that would encourage out-sourcing. 

We are concerned about the origin of the products. We have a keen interest in animal welfare, the environment and working conditions and try to ensure your custom, through our small business, is a force for good.  Many websites pay lip service to this kind of ethos these days but we're not doing it to brand ourselves 'green'.  It feels right for us.  In practice this might mean making a phone call to the artisan to check the origin of a certain leather, or, saying “no” to something even though you know it may make you a little money!  

 

Company Details

Planet Craft Limited ; Company Number 9936638

 

Our website

Thanks go to Nick in Gloucestershire (as always), to Craig Girling for the photos and to Best of Suffolk for the great shoot location.  We try hard to make this site gimmick-free and jargon-free.  Please let us know what you think or if you have any suggestions about making it even better.

 

lunch at Heritage    a business lunch, Planet Craft style!

Want to know more? 

CLICK here to read more about the artisans stories.

Visit us in Saffron Walden! Please give the workshop a call first 077399 33191. robin@planet-craft.com

Go to our blog.

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